Shahu Tours is a travel service provider offering custom and pre-designed tour packages to destinations across India, with a primary focus on Himachal Pradesh, Kashmir, and Kerala. We assist customers in travel planning, package bookings, and ongoing promotions related to current and future tour offerings. To serve you better, we collect and process certain types of personal and non-personal data.
We may collect various types of information directly from you, automatically through our platforms, or via third-party tools. Information we may collect includes but is not limited to:
Full Name
Phone Number
Email Address
Mailing/Billing Address
Travel Dates & Preferences
Group/Family Size
Age and gender (where applicable)
Preferred Destinations
Travel Interests (Adventure, Honeymoon, Budget, etc.)
Past Travel History
Booking and Payment Information
Identification Proofs (if required for bookings)
IP Address
Browser Type & Version
Operating System
Device Type
Location Data (if enabled)
Cookies and web tracking (see Section 7)
Call logs, recordings (for quality & training purposes)
WhatsApp chats, email correspondence, social media DMs
Feedback or survey responses
Comments or reviews submitted through our website
We use your information for a wide range of purposes, including:
✔️ To respond to inquiries and fulfill bookings
✔️ To create customized tour packages based on your preferences
✔️ To send you tour-related offers and updates (current & future)
✔️ To follow up after inquiries or bookings
✔️ To process payments and confirmations
✔️ To improve our website, services, and customer support
✔️ To send newsletters, promotional emails, and travel updates
✔️ To run advertisements tailored to your interests
✔️ For internal analytics and reporting
✔️ To conduct surveys and collect feedback
✔️ To comply with legal obligations
We may use your contact information to send you:
Upcoming tour announcements
Discount or seasonal offers
Follow-up reminders for incomplete bookings
Travel tips and destination highlights
Re-engagement messages via WhatsApp, SMS, calls, and email
You can opt-out of promotional communication at any time by clicking the unsubscribe link in our emails or messaging us directly.
We may share your data with:
✅ Hotel partners, travel operators, and transport vendors – only for completing your bookings
✅ Payment processors – to securely process your payments
✅ CRM and marketing platforms – for communication and remarketing
✅ Analytics services (Google Analytics, Meta, etc.) – for website usage analysis
✅ Government authorities or law enforcement agencies – only when legally required
We ensure all our partners follow strong privacy practices and never misuse your information.
We follow industry-standard practices to protect your personal data, including:
End-to-end encrypted servers
Regular vulnerability scans and firewall protection
Role-based access to customer data
Secure communication via SSL encryption
Data backup and disaster recovery measures
While we strive for 100% protection, no method of transmission is entirely secure. In case of a data breach, we will inform you promptly as per applicable law.
Our website uses cookies and tracking pixels to enhance user experience and gather analytics data.
Cookies help us:
Understand how users navigate our site
Improve site speed and performance
Deliver personalized ads and content
Remember login preferences
You can manage cookie preferences through your browser settings. Disabling cookies may limit some functionality.
Our website may contain links to third-party websites or services (e.g., hotel partners, booking forms). We are not responsible for their privacy policies or content. Please review their policies before submitting any information.
As a user, you have the right to:
🔍 Request access to the personal data we hold about you
✏️ Correct or update your information
🚫 Request deletion of your data
❌ Opt out of marketing communications
📥 Download a copy of your data (data portability)
🛑 Restrict or object to certain types of processing
To exercise these rights, email us at [your email address] or call [your phone number].
Shahu Tours does not knowingly collect data from children under 13. If we learn that we have unintentionally collected data from a minor, we will delete it immediately.
While we primarily serve customers in India, your data may be stored or processed on servers located outside your country depending on our service providers. We ensure that such transfers meet required data protection standards.
If you’re located in the EU or similar jurisdictions:
We process your data with your consent
To fulfill contractual obligations
To comply with legal requirements
Or for our legitimate business interests
Shahu Tours reserves the right to update this Privacy Policy as necessary to reflect changes in our operations, legal requirements, or technology. Updates will be posted on this page with a revised date.
We encourage you to review this policy regularly.
